Products Interactive Touchscreen Displays POS Terminals EloPOS Z20

EloPOS Z20

Built on Elo’s unified architecture, the EloPOS Z20 delivers a powerful and elegant point‑of‑sale system.

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Product InformationEloPOS Z20

Complete with an interactive display, integrated connectivity hub, contained cable routing, Android 10 OS and optional interactive customer-facing display, the EloPOS Z20 brings everything you need to the point of sale.

Benefits

Take accessoriesto the edge.

With the Elo Edge Connect system, you can seamlessly attach any combination of peripherals to the edge of the touchscreen. And you can add or move them later as your needs change.

Interactive display for customers.

Offer your customers a point of interaction to review transactions, participate in loyalty programs and see the latest promotions with the customer-facing touchscreen display.

Features

Commercial-grade performance.

Whether equipped with the Qualcomm Snapdragon 8-core Kryo processor or the Rockchip 6-core processor, the EloPOS Z20 for Android delivers the performance your point-of-sale system needs.

Integrated I/O

From payment devices and scannersto a cash drawer and printer, there is room for everything you need at point of sale.

Single Cable Connection

Connect a secondary display with a single USB‑C cable that provides touch, video and power.

Specifications

Part Number(s)	Main display: 10-inch, Standard Model, Black - E389883 10-inch, Standard Model, White - E411266 (MTO) 10-inch, Value Model, Black - E390647 10-inch, Value Model, White - E411643 (MTO) 15-inch, Standard Model, Black - E390075 15-inch, Standard Model, White - E412033 (MTO) 15-inch, Value Model, Black - E391032 15-inch, Value Model, White - E412421 (MTO)Stand: Z20 POS Stand - E809321Customer-facing display: 1002L – E155834 and E324341 1302L – E683595 and E683787 1502L – E125496
Enclosure Color	Black
Touch Technology & Capacity	PCAP (TouchPro® Projected Capacitive) - 10 Touch
Processor	Standard Model: Qualcomm Snapdragon SDA660 Value Model: Rockchip RK3399
Memory (RAM)	4GB
Storage	Standard Model: 64GB Value Model: 32GB
OS	Android 10 with Google Play Services and EloView content deployment and management
Diagonal Size	10.1'' diagonal, Active matrix TFT LCD (LED) or 15.6'' diagonal, Active matrix TFT LCD (LED)
Aspect Ratio	16:9
Resolution	10" Standard Model: 1920 x 1200 @ 60Hz 10" Value Model: 1280 x 800 @ 60Hz 15": 1920 x 1080 @ 60Hz
Number of Colors	8-bit (16.7 million)
Brightness (Typical)	10" Standard Model: LCD Panel: 450 nits, TouchPro PCAP: 387 nits 10" Value Model: LCD Panel: 300 nits, TouchPro PCAP: 250 nits 15" Standard Model: LCD Panel: 300 nits, TouchPro PCAP: 258 nits 15" Value Model: LCD Panel: 250 nits, TouchPro PCAP: 215 nits
Response Time-total (typical)	25 msec
Contrast Ratio	10" Standard Models: 900:1 10" Value Models: 800:1 15": 700:1
Viewing Angle	10": Horizontal: ±85° or 170° total / Vertical: ±85° or 170° total 15" Standard Model: Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total 15" Value Model: Horizontal: ±80° or 160° total / Vertical: ±80° or 160° total
I/O Ports	I-Series 4 USB 3.0 support (900mA) USB-C output - When using the standard 65W power brick, USB-C can support up to 7.5W. When using the optional 90W power brick, USB-C can support up to 27W. See User Manual for details. Micro SD slot GPIO RJ45 Ethernet LAN (Gigabit) DC inputZ20 POS Stand DC input 4 x USB-A 3.0 Port (900mA) RJ12 (serial/cash drawer) 12/24V - User will need to select the mode RJ45 Ethernet LAN (Gigabit) - Ethernet upload and download speeds will decrease to ~250Mbps when using the CFD USB-C output - CFD (DisplayPort, Touch and Power Deliver up to 27W) - USB speeds will be reduced to 2.0 speeds when DP video is being output.
Display Head Connection	DC Jack for Power USB-C for Data to the Z20 Stand IO Hub
Peripheral Mounting	4x micro-USB 2.0 Elo Edge Connect ports Support for 1.2A on one port and 500mA for the remaining three ports
Webcam	Standard Model: 8MP, Max Resolution: 1920x1080 30fps, Auto Focus, Focus Range: >10cm Value Model: 5MP, Max Resolution: 1920x1080 30fps, Auto Focus
Wireless	802.11a/b/g/n/ac + Bluetooth 5.0
Audio Ports	Standard Model: 2x built-in Digital Microphones Value Model: 1x built-in Analog Microphone
Speakers	Standard Model: 2x 0.8W Value Model: 2x 2W
Power Supply	C input voltage: 100-240 VAC Input frequency: 50-60 Hzpower adapter (included in accessory box)
Power Consumption (Typical)	10" Standard Model: On: 8.5W Off: 0.4W Sleep: 4.5W10" Value Model: On: 7.2W Off: 0.4W Sleep: 3.4W15" Standard Model: On: 11.0W Off: 0.4W Sleep: 4.4W15" Value Model: On: 10.0W Off: 0.4W Sleep: 3.4W
Power Over Ethernet (PoE)	Supported via Elo PoE Device PN: E413396 Reference the I-Series 4.0 user guide for details.
Dimensions	10": 10.1" x 6.8" x 0.9" / 252.9 mm x 169.0 mm x 22.1 mm 15" Standard Model: 14.87" x 9.8" x 0.9" / 377.7 mm x 249.7 mm x 22.3 mm 15" Value Model: 15.3" x 9.8" x 0.9" / 389.7 mm x 249.7 mm x 22.3 mm
Shipping Box Dimensions	10" Standard Model: 12.4" x 5.9" x 8.8" / 310 mm x 145 mm x 220 mm 10" Value Model: 12.4" x 5.5" x 9.0" / 315 mm x 140 mm x 228 mm 15" Standard Model: 17.7" x 6.5" x 12.2" / 450 mm x 165 mm x 310 mm 15" Value Model: 18.3" x 6.3" x 13.0" / 465 mm x 160 mm x 330 mm
Weight (Unpackaged)	10" Standard Model: 2.0 lbs / 0.9 kg 10" Value Model: 1.8 lbs / 0.8 kg 15" Standard Model: 3.9 lbs / 1.8 kg 15" Value Model: 3.5 lbs / 1.6 kg
Weight (Packaged)	10" Standard Model: 4.5 lbs / 2.1 kg 10" Value Model: 4.9 lbs / 2.2 kg 15" Standard Model: 7.8 lbs / 3.5 kg 15" Value Model: 7.2 lbs / 3.3 kg
Operating Temperature	0°C to 40°C / 32°F to 104°F
Storage Temperature	-20°C to 50°C / -4°F to 122°F
Humidity	Operating: 20% to 80% Storage: 5% to 95%
Regulatory approvals and declarations	UL/cUL (US) FCC (US) IC (Canada) CE (Europe) CB (International) VCCI, MIC (Japan) RCM (Australia)
Supported Countries	Canada, USA, Australia, Japan, New Zealand, Austria, Belgium, Czech Republic, Denmark, France, Germany, United Kingdom, Hungary, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Turkey
Real-Time Clock	lithium coin cell battery
Hinge Life Rating	5000 cycles
MTBF	50,000 hours demonstrated
Mounting Options	VESA 75mm
Warranty	2-year
Extended Service Options	I-Series 4: 3 year OS 360 - Elo P/N: E873133 5 year OS 360 - Elo P/N: E873326 3 year Warranty Coverage – Elo P/N: E819394 4 year Warranty Coverage – Elo P/N: E819598 5 year Warranty Coverage – Elo P/N: E819795 3 year Warranty Coverage + ADP – Elo P/N: E130329 4 year Warranty Coverage + ADP – Elo P/N: E130530 5 year Warranty Coverage + ADP – Elo P/N: E130719 3 year Warranty Coverage + ADP + OS 360 – Elo P/N: E130908 4 year Warranty Coverage + ADP + OS 360 – Elo P/N: E131109 5 year Warranty Coverage + ADP + OS 360 – Elo P/N: E131294 2 year Warranty Coverage + AUR – Elo P/N: E819985 3 year Warranty Coverage + AUR – Elo P/N: E820186 4 year Warranty Coverage + AUR – Elo P/N: E820388 5 year Warranty Coverage + AUR – Elo P/N: E820582 2 year Warranty Coverage + AUR + ADP – Elo P/N: E131490 3 year Warranty Coverage + AUR + ADP – Elo P/N: E131674 4 year Warranty Coverage + AUR + ADP – Elo P/N: E131859 5 year Warranty Coverage + AUR + ADP – Elo P/N: E132053 2 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132245 3 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132432 4 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132627 5 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132811Z20 POS Stand: 3 year warranty coverage - Elo P/N: E375367 4 year warranty coverage - Elo P/N: E375573 5 year warranty coverage - Elo P/N: E375771 2 year warranty coverage + AUR - Elo P/N: E375970 3 year warranty coverage + AUR - Elo P/N: E376169 4 year warranty coverage + AUR - Elo P/N: E376362 5 year warranty coverage + AUR - Elo P/N: E376547
OS Support	Complimentary security updates provided for the first three months. Optional extended coverage available with Elo OS 360 package.
Sealability	Touchscreen sealed to LCD What's in the Box
What's in the Box	I-Series 4 North American Power Cable European Power Cable Power Brick Quick Install Guide Screws for cable cover door (located in the power/Ethernet bay) Tie wrapZ20 POS Stand 8 x M4x10 Flat-head Screw (in bag “A”) 2 x M4x6 Pan-head Screw (in bag “B”) Screw-height tool Installation Guide 0.3m USB-C to USB-C cable (To provide USB and Video signals to the CFD) 150W Power Brick North American Power Cable European Power Cable Tie wrap VESA Cover, Bottom, 15” VESA Cover, Top, 15” VESA Cover, Bottom, 10” VESA Cover, Top, 10” Base Plate
Optional Peripherals	Magnetic Stripe Reader (MSR) – Elo P/N: E001002 Fingerprint Scanner – Elo P/N: E134286 2D Barcode Scanner (Black - SE2707) – Elo P/N: E393160 2D Barcode Scanner (Black - SE4720) – Elo P/N: E384627 2D Barcode Scanner (Black - SE4107) – Elo P/N: E245047 POE Module Kit - Elo P/N: E413396 Status Light (Micro-USB Connectivity) - Elo P/N: E644767 Temperature Sensor Pro – Elo P/N: E534879 3D Camera - Elo P/N: E134699 Webcam - Elo P/N: E201494 Expansion Module – Elo P/N: E809509 RFID - Elo P/N: E673037
Stands, Mounts & Kits	65W Replacement Cable Kit (NA & EU power cables and power brick) – Elo P/N: E514304 90W Replacement Cable Kit (NA & EU power cables and 90W power brick) - Elo P/N: E413579