Built on Elo’s unified architecture, the EloPOS Z20 delivers a powerful and elegant point‑of‑sale system.
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Connect a secondary display with a single USB‑C cable that provides touch, video and power.
Part Number(s) |
Main display: 10-inch, Standard Model, Black - E389883 10-inch, Standard Model, White - E411266 (MTO) 10-inch, Value Model, Black - E390647 10-inch, Value Model, White - E411643 (MTO) 15-inch, Standard Model, Black - E390075 15-inch, Standard Model, White - E412033 (MTO) 15-inch, Value Model, Black - E391032 15-inch, Value Model, White - E412421 (MTO)Stand: Z20 POS Stand - E809321Customer-facing display: 1002L – E155834 and E324341 1302L – E683595 and E683787 1502L – E125496 |
Enclosure Color |
Black |
Touch Technology & Capacity |
PCAP (TouchPro® Projected Capacitive) - 10 Touch |
Processor |
Standard Model: Qualcomm Snapdragon SDA660 Value Model: Rockchip RK3399 |
Memory (RAM) |
4GB |
Storage |
Standard Model: 64GB Value Model: 32GB |
OS |
Android 10 with Google Play Services and EloView content deployment and management |
Diagonal Size |
10.1'' diagonal, Active matrix TFT LCD (LED) or 15.6'' diagonal, Active matrix TFT LCD (LED) |
Aspect Ratio |
16:9 |
Resolution |
10" Standard Model: 1920 x 1200 @ 60Hz 10" Value Model: 1280 x 800 @ 60Hz 15": 1920 x 1080 @ 60Hz |
Number of Colors |
8-bit (16.7 million) |
Brightness (Typical) |
10" Standard Model: LCD Panel: 450 nits, TouchPro PCAP: 387 nits 10" Value Model: LCD Panel: 300 nits, TouchPro PCAP: 250 nits 15" Standard Model: LCD Panel: 300 nits, TouchPro PCAP: 258 nits 15" Value Model: LCD Panel: 250 nits, TouchPro PCAP: 215 nits |
Response Time-total (typical) |
25 msec |
Contrast Ratio |
10" Standard Models: 900:1 10" Value Models: 800:1 15": 700:1 |
Viewing Angle |
10": Horizontal: ±85° or 170° total / Vertical: ±85° or 170° total 15" Standard Model: Horizontal: ±89° or 178° total / Vertical: ±89° or 178° total 15" Value Model: Horizontal: ±80° or 160° total / Vertical: ±80° or 160° total |
I/O Ports | I-Series 4 USB 3.0 support (900mA) USB-C output - When using the standard 65W power brick, USB-C can support up to 7.5W. When using the optional 90W power brick, USB-C can support up to 27W. See User Manual for details. Micro SD slot GPIO RJ45 Ethernet LAN (Gigabit) DC inputZ20 POS Stand DC input 4 x USB-A 3.0 Port (900mA) RJ12 (serial/cash drawer) 12/24V - User will need to select the mode RJ45 Ethernet LAN (Gigabit) - Ethernet upload and download speeds will decrease to ~250Mbps when using the CFD USB-C output - CFD (DisplayPort, Touch and Power Deliver up to 27W) - USB speeds will be reduced to 2.0 speeds when DP video is being output. |
Display Head Connection |
DC Jack for Power USB-C for Data to the Z20 Stand IO Hub |
Peripheral Mounting |
4x micro-USB 2.0 Elo Edge Connect ports Support for 1.2A on one port and 500mA for the remaining three ports |
Webcam |
Standard Model: 8MP, Max Resolution: 1920x1080 30fps, Auto Focus, Focus Range: >10cm Value Model: 5MP, Max Resolution: 1920x1080 30fps, Auto Focus |
Wireless |
802.11a/b/g/n/ac + Bluetooth 5.0 |
Audio Ports |
Standard Model: 2x built-in Digital Microphones Value Model: 1x built-in Analog Microphone |
Speakers |
Standard Model: 2x 0.8W Value Model: 2x 2W |
Power Supply |
C input voltage: 100-240 VAC Input frequency: 50-60 Hzpower adapter (included in accessory box) |
Power Consumption (Typical) |
10" Standard Model: On: 8.5W Off: 0.4W Sleep: 4.5W10" Value Model: On: 7.2W Off: 0.4W Sleep: 3.4W15" Standard Model: On: 11.0W Off: 0.4W Sleep: 4.4W15" Value Model: On: 10.0W Off: 0.4W Sleep: 3.4W |
Power Over Ethernet (PoE) |
Supported via Elo PoE Device PN: E413396 Reference the I-Series 4.0 user guide for details. |
Dimensions |
10": 10.1" x 6.8" x 0.9" / 252.9 mm x 169.0 mm x 22.1 mm 15" Standard Model: 14.87" x 9.8" x 0.9" / 377.7 mm x 249.7 mm x 22.3 mm 15" Value Model: 15.3" x 9.8" x 0.9" / 389.7 mm x 249.7 mm x 22.3 mm |
Shipping Box Dimensions |
10" Standard Model: 12.4" x 5.9" x 8.8" / 310 mm x 145 mm x 220 mm 10" Value Model: 12.4" x 5.5" x 9.0" / 315 mm x 140 mm x 228 mm 15" Standard Model: 17.7" x 6.5" x 12.2" / 450 mm x 165 mm x 310 mm 15" Value Model: 18.3" x 6.3" x 13.0" / 465 mm x 160 mm x 330 mm |
Weight (Unpackaged) |
10" Standard Model: 2.0 lbs / 0.9 kg 10" Value Model: 1.8 lbs / 0.8 kg 15" Standard Model: 3.9 lbs / 1.8 kg 15" Value Model: 3.5 lbs / 1.6 kg |
Weight (Packaged) |
10" Standard Model: 4.5 lbs / 2.1 kg 10" Value Model: 4.9 lbs / 2.2 kg 15" Standard Model: 7.8 lbs / 3.5 kg 15" Value Model: 7.2 lbs / 3.3 kg |
Operating Temperature |
0°C to 40°C / 32°F to 104°F |
Storage Temperature |
-20°C to 50°C / -4°F to 122°F |
Humidity |
Operating: 20% to 80% Storage: 5% to 95% |
Regulatory approvals and declarations | UL/cUL (US) FCC (US) IC (Canada) CE (Europe) CB (International) VCCI, MIC (Japan) RCM (Australia) |
Supported Countries |
Canada, USA, Australia, Japan, New Zealand, Austria, Belgium, Czech Republic, Denmark, France, Germany, United Kingdom, Hungary, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Turkey |
Real-Time Clock |
lithium coin cell battery |
Hinge Life Rating |
5000 cycles |
MTBF |
50,000 hours demonstrated |
Mounting Options |
VESA 75mm |
Warranty |
2-year |
Extended Service Options |
I-Series 4: 3 year OS 360 - Elo P/N: E873133 5 year OS 360 - Elo P/N: E873326 3 year Warranty Coverage – Elo P/N: E819394 4 year Warranty Coverage – Elo P/N: E819598 5 year Warranty Coverage – Elo P/N: E819795 3 year Warranty Coverage + ADP – Elo P/N: E130329 4 year Warranty Coverage + ADP – Elo P/N: E130530 5 year Warranty Coverage + ADP – Elo P/N: E130719 3 year Warranty Coverage + ADP + OS 360 – Elo P/N: E130908 4 year Warranty Coverage + ADP + OS 360 – Elo P/N: E131109 5 year Warranty Coverage + ADP + OS 360 – Elo P/N: E131294 2 year Warranty Coverage + AUR – Elo P/N: E819985 3 year Warranty Coverage + AUR – Elo P/N: E820186 4 year Warranty Coverage + AUR – Elo P/N: E820388 5 year Warranty Coverage + AUR – Elo P/N: E820582 2 year Warranty Coverage + AUR + ADP – Elo P/N: E131490 3 year Warranty Coverage + AUR + ADP – Elo P/N: E131674 4 year Warranty Coverage + AUR + ADP – Elo P/N: E131859 5 year Warranty Coverage + AUR + ADP – Elo P/N: E132053 2 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132245 3 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132432 4 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132627 5 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132811Z20 POS Stand: 3 year warranty coverage - Elo P/N: E375367 4 year warranty coverage - Elo P/N: E375573 5 year warranty coverage - Elo P/N: E375771 2 year warranty coverage + AUR - Elo P/N: E375970 3 year warranty coverage + AUR - Elo P/N: E376169 4 year warranty coverage + AUR - Elo P/N: E376362 5 year warranty coverage + AUR - Elo P/N: E376547 |
OS Support |
Complimentary security updates provided for the first three months. Optional extended coverage available with Elo OS 360 package. |
Sealability |
Touchscreen sealed to LCD What's in the Box |
What's in the Box |
I-Series 4 North American Power Cable European Power Cable Power Brick Quick Install Guide Screws for cable cover door (located in the power/Ethernet bay) Tie wrapZ20 POS Stand 8 x M4x10 Flat-head Screw (in bag “A”) 2 x M4x6 Pan-head Screw (in bag “B”) Screw-height tool Installation Guide 0.3m USB-C to USB-C cable (To provide USB and Video signals to the CFD) 150W Power Brick North American Power Cable European Power Cable Tie wrap VESA Cover, Bottom, 15” VESA Cover, Top, 15” VESA Cover, Bottom, 10” VESA Cover, Top, 10” Base Plate |
Optional Peripherals |
Magnetic Stripe Reader (MSR) – Elo P/N: E001002 Fingerprint Scanner – Elo P/N: E134286 2D Barcode Scanner (Black - SE2707) – Elo P/N: E393160 2D Barcode Scanner (Black - SE4720) – Elo P/N: E384627 2D Barcode Scanner (Black - SE4107) – Elo P/N: E245047 POE Module Kit - Elo P/N: E413396 Status Light (Micro-USB Connectivity) - Elo P/N: E644767 Temperature Sensor Pro – Elo P/N: E534879 3D Camera - Elo P/N: E134699 Webcam - Elo P/N: E201494 Expansion Module – Elo P/N: E809509 RFID - Elo P/N: E673037 |
Stands, Mounts & Kits |
65W Replacement Cable Kit (NA & EU power cables and power brick) – Elo P/N: E514304 90W Replacement Cable Kit (NA & EU power cables and 90W power brick) - Elo P/N: E413579 |