Features & Benefits

Perfect for any industry.

One of our most popular product lines ever, the I-Series has been used across the globe for everything from self-service, point-of-sale and price checkers to industrial controls and visitor management.

Modular & innovative.

The modular designed I-Series can be easily configured to fit nearly any use. Elo Edge Connect peripherals allow you to add a variety of accessories including payment devices, cameras, barcode readers and many others. And with the universal VESA compatibility and stand options you get additional flexibility.

Google mobile services ready.

Create a seamless experience for your customers - from their personal devices to your interactive experiences in store. With Google Mobile Services, your app can take advantage of the latest, Google-powered features while maintaining the added flexibility of EloView - making deployments and management a breeze.

Ready to support your digital transformation.

Many businesses are tasked with digital transformation and are trying to figure out how to incorporate consumer technologies into their business. With Elo’s approach to Android, including uniform SDKs, a constantly growing set of tools and an expansive lineup across sizes and form factors, users gain the advantage of years of development and customizations Elo has made for many global Enterprise customers. Choose Elo to easily deliver the convenience and familiarity of Android in secure, business-friendly solutions.

Create your perfect POS system.

Easily convert your favorite I-Series into a powerful, industrial-designed POS system that scales with your business.

Amazing touchscreen kiosks simplified.

The possibilities are endless with the I-Series. From self-order and self-checkout to order pickup and virtual assistants, pair the I-Series with a variety of stands to create your perfect kiosk. And, applications with audio and video are simplified with the built-in 8MP camera and digital microphones.

Build engaging brand experiences.

Educate buyers, create brand awareness and drive purchases in store with an easy-to-use interactive platform that can adapt as needs change.

Commercial-grade performance.

Whether equipped with the Qualcomm Snapdragon 8-core Kryo processor or the Rockchip 6-core processor, the I-Series delivers the performance you need.

Expand with Edge Connect.

With the Elo Edge Connect system, you can seamlessly attach any combination of peripherals to the edge of the touchscreen. And, you can add or move them later as your needs change!

Do more with power over ethernet (POE).

With the POE adapter, you can say goodbye to your power adapter and the expense of power drops. All you need is a POE-capable network and to connect the POE adapter to the I-Series.

Android device management made easy.

EloView allows you to deploy and securely manage your entire network of Android-powered Elo devices from anywhere in the world.

• Remotely deploy content and manage your devices securely.
• Provision your devices in seconds with a seamless out-of-the-box experience.
• Leverage Elo Home to create a customized interface on your I-Series device.

Get peace of mind with EloCare.^SM

From advance unit replacement to OS 360, EloCare delivers service and support from the people who know your Elo products best.

• Advance Unit Replacement
• Extended Warranty
• Accidental Damage Protection
• OS 360

Enterprise-grade support.

• OS 360 – Monthly security updates to keep your devices secure. Learn more
• Seamless Provisioning – Leverage EloView, Google Zero Touch or scan a QR code to integrate with your choice of MDM solution.
• Elo OEMConfig – Get immediate support of Elo’s proprietary APIs on your preferred Android MDM platform, saving you months of time as new releases become available.

Specifications

Part Number(s)	Standard Model: Black - E390263 White - E412818 (MTO)Value Model: Black - E391414 White - E413211 (MTO)
Enclosure Color	White or Black
Touch Technology & Capacity	PCAP (TouchPro® Projected Capacitive) - 10 Touch
Touch Thru	Supports up to 6mm / 0.24" glass or 3mm / 0.12" plastic with up to 2 touches
Processor	Standard Model: Qualcomm Snapdragon SDA660 Value Model: Rockchip RK3399
Memory (RAM)	4GB
Storage	Standard Model: 64GB Value Model: 32GB
OS	Android 10 with Google Play Services and EloView content deployment and management
Diagonal Size	21.5'' diagonal, Active matrix TFT LCD (LED)
Aspect Ratio	16:9
Active Area (mm)	18.74" x 10.54" / 476 mm x 268 mm
Resolution	1920 x 1080 @ 60Hz
Number of Colors	8-bit (16.7 million)
Brightness (typical)	Standard Model: LCD Panel: 250 nits TouchPro PCAP: 215 nitsValue Model: LCD Panel: 250 nits TouchPro PCAP: 215 nits
Response Time-total (typical)	Standard Model: 14 msec Value Model: 5 ms
Contrast Ratio	1000:1
Viewing Angle	Standard Model: Horizontal: ±89° or 178° total / Vertical: ±89° or 178° totalValue Model: Horizontal: ±85° or 170° total / Vertical: ±80° or 160° total
I/O Ports	1x USB 3.0 support (900mA) Type C USB output Micro SD slot GPIO Ethernet 1x LAN (Gigabit) DC in
Peripheral Mounting	4x micro-USB 2.0 Elo Edge Connect ports Support for 1.2A on one port and 500mA for the remaining three ports
Webcam	Standard Model: 8MP, Max Resolution: 1920x1080 30fps, Auto Focus, Focus Range: >10cm Value Model: 5MP, Max Resolution: 1920x1080 30fps, Auto Focus
Wireless	802.11a/b/g/n/ac + Bluetooth 5.0
Audio Ports	Standard Model: 2x built-in Digital Microphones Value Model: 1x built-in Analog Microphone
Speakers	Standard Model: 2x 0.8W Value Model: 2x 2W
Power Supply	AC input voltage: 100-240 VAC Input frequency: 50-60 Hzpower adapter (included in accessory box)
Power Consumption (Typical)	Standard Model: On: 19.8W Off: 0.4W Sleep: 4.4W Value Model: On: 15.7W Off: 0.45W Sleep: 3.4W
Power Over Ethernet (PoE)	Supported via Elo PoE Device PN: E413396 Reference the I-Series 4.0 user guide for details.
Dimensions	20.66" x 12.79" x 1.17" / 524.8 mm x 324.8 mm x 29.7 mm
Shipping Box Dimensions	Standard Model: 23.2" x 6.6" x 15.8" / 590 mm x 168 mm x 400 mm Value Model: 23.6" x 6.6" x 16.0" / 600 mm x 168 mm x 406 mm
Weight (Unpackaged)	Standard Model: 8.4 lbs / 3.8 kg Value Model: 9.5 lbs / 4.3 kg
Weight (Packaged)	Standard Model: 12.4 lbs / 5.6 kg Value Model: 16.1 lbs / 7.3 kg
Operating Temperature	0°C to 40°C / 32°F to 104°F
Storage Temperature	-20°C to 50°C / -4°F to 122°F
Humidity	Operating: 20% to 80% Storage: 5% to 95%
Regulatory approvals and declarations	UL/cUL (US) FCC (US) IC (Canada) CE (Europe) CB (International) VCCI, MIC (Japan) RCM (Australia)
Supported Countries	Canada, USA, Australia, Japan, New Zealand, Austria, Belgium, Czech Republic, Denmark, France, Germany, United Kingdom, Hungary, Italy, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Turkey, Brazil
Real-Time Clock	lithium coin cell battery
MTBF	50,000 hours demonstrated
Mounting Options	VESA 75mm and 100mm
Warranty	2-year
Extended Service Options	3 year OS 360 - Elo P/N: E873133 5 year OS 360 - Elo P/N: E873326 3 year Warranty Coverage – Elo P/N: E819394 4 year Warranty Coverage – Elo P/N: E819598 5 year Warranty Coverage – Elo P/N: E819795 3 year Warranty Coverage + ADP – Elo P/N: E130329 4 year Warranty Coverage + ADP – Elo P/N: E130530 5 year Warranty Coverage + ADP – Elo P/N: E130719 3 year Warranty Coverage + ADP + OS 360 – Elo P/N: E130908 4 year Warranty Coverage + ADP + OS 360 – Elo P/N: E131109 5 year Warranty Coverage + ADP + OS 360 – Elo P/N: E131294 2 year Warranty Coverage + AUR – Elo P/N: E819985 3 year Warranty Coverage + AUR – Elo P/N: E820186 4 year Warranty Coverage + AUR – Elo P/N: E820388 5 year Warranty Coverage + AUR – Elo P/N: E820582 2 year Warranty Coverage + AUR + ADP – Elo P/N: E131490 3 year Warranty Coverage + AUR + ADP – Elo P/N: E131674 4 year Warranty Coverage + AUR + ADP – Elo P/N: E131859 5 year Warranty Coverage + AUR + ADP – Elo P/N: E132053 2 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132245 3 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132432 4 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132627 5 year Warranty Coverage + AUR + ADP + OS 360 – Elo P/N: E132811
OS Support	Complimentary security updates provided for the first three months. Optional extended coverage available with Elo OS 360 package.
Sealability	Touchscreen sealed to LCD
What's in the Box	I-Series 4 North American Power Cable European Power Cable 1x Power Brick Quick Install Guide Screws for cable cover door (located in the power/Ethernet bay)
Optional Peripherals	Magnetic Stripe Reader (MSR) – Elo P/N: E001002 Fingerprint Scanner – Elo P/N: E134286 2D Barcode Scanner (Black - SE2707) – Elo P/N: E393160 2D Barcode Scanner (White - SE2707) – Elo P/N: E551946 2D Barcode Scanner (Black - SE4720) – Elo P/N: E384627 2D Barcode Scanner (White - SE4720) – Elo P/N: E454122 2D Barcode Scanner (Black - SE4107) – Elo P/N: E245047 2D Barcode Scanner (White - SE4107) – Elo P/N: E454318 POE Module Kit - Elo P/N: E413396 Status Light (Micro-USB Connectivity) - Elo P/N: E644767 Temperature Sensor Pro – Elo P/N: E534879 3D Camera - Elo P/N: E134699 Webcam - Elo P/N: E201494 Expansion Module – Elo P/N: E809509 RFID - Elo P/N: E673037
Stands, Mounts & Kits	Wall Mount Kit (75mm or 100mm VESA) – Elo P/N: E143088 Tabletop Stand for 22'' I-Series (100mm VESA) - Elo P/N: E044356 Shelf Mount Bracket (75mm or 100mm VESA) - Elo P/N: E043382 Floor Stand (75mm or 100mm VESA) - Elo P/N: E048069 Pole Mount – 6 inch (75mm or 100mm VESA) - Elo P/N: E047458 Pole Mount – 12 inch (75mm or 100mm VESA) - Elo P/N: E047663 Pole Mount – 18 inch (75mm or 100mm VESA) - Elo P/N: E047864 Pole Mount Bracket (75mm or 100mm VESA) - Elo P/N: E045151 Elo Stand 1902/3-2202/3 - Black (100 mm VESA) - Elo P/N: E804330 Elo Stand 2402/3-2702/3 - Black (100 mm VESA) - Elo P/N: E509844 65W Replacement Cable Kit (NA & EU power cables and power brick) – Elo P/N: E514304 90W Replacement Cable Kit (NA & EU power cables and 90W power brick) - Elo P/N: E413579 Slim Self-Service Countertop Stand (75mm or 100mm VESA) - Elo P/N: E514693 Slim Self-Service Floor Stand (75mm or 100mm VESA) - Elo P/N: E514881 + E515260 Wallaby™ Self-Service Countertop Stand (75mm or 100mm VESA) - Elo P/N: E421137 Wallaby™ Self-Service Floor Stand (75mm or 100mm VESA) - Elo P/N: E421325 + E797162 Replacement Cable Kit (NA & EU power cables) – Elo P/N: E512363 Wallaby™ Pro countertop stand – Elo P/N: E989127 Wallaby™ Pro floor stand – Elo P/N: E989314 + E989512 Wallaby™ Pro double-sided floor stand – Elo P/N: E989314 + E989314 + E990151 Wallaby™ Pro wall-mounted stand – Elo P/N: E989127 + E990079