Digital banking and payment has become one of the most common things to be used in this digital era, due to the convenience it provides. People nowadays rely on their mobile devices, while the apps are typically available for free and can be downloaded easily from the app store. Not to mention, compared to conventional banking practices like visiting a branch or using an ATM,  this technology is considered more convenient and faster.

Despite the conveniences, digital transactions have been known for creating a serious concern for its risk of cybercrime like identity theft. In fact, it has sky-rocketed in the past few years, affecting both the institutions and customers. 

In order to prevent the crime from happening, banking and financial institutions decided to implement the Electronic Know Your Client (eKYC) procedure that involves biometric authentication at the onboarding stage.

What is eKYC?

Know Your Client (KYC) are standards used in the banking and financial services industry to verify customers and know their risk and financial profiles. Three components of KYC include the customer identification program (CIP), customer due diligence (CDD), and enhanced due diligence (EDD).

Conventionally, the procedures used to be done manually where the customer had to visit any branch to fill KYC form. Then, as the technology evolves, this process comes in an electronic method known as eKYC. 

With eKYC, customers won’t need to be physically shown up by the branch to do a face-to-face interaction with the bank. Now, the identification process can be done easily by filling the eForm,  uploading the documents required, and getting verified through video call. It takes only 3-5 minutes to be done and is considered to be more convenient as it can be done anywhere.

Our SVS solution offers a comprehensive digital KYC solution for a seamless customer onboarding experience improvement, digital onboarding, electronic signature capturing and document storing. 

Coming up with three modules: Mobile onboarding solution, eKYC, and SDS; that can be deployed separately based on your business needs as each works differently. From customer mobile identification, onboarding process, to master center repository that stores account, signature, and customer information — we got you!

Then, what makes our SVS solution special?

Extensible and Future-Proof

The same platform can be extended to add-ons with new digital onboarding products and services.

Cost-Savings Solution

With the ability to leverage on a single infrastructure investment, our SVS solution allows better cost savings on software licensing.

Secure

Every customer’s data will be stored safely in the master center repository and will be deemed to ensure its accuracy and security.

Are you interested in learning how beneficial our SVS solution is for your business? Contact us by phone at +62-21 5841060 or by email at info@murnibintang.com. You can also visit this page for complete information about this product.