Automation & Transformation: What You Really Need to Know | Murni Talks Eps. 1

Discover the insights about automation and transformation. In this insightful podcast, collaborating with Glory Global Solutions, we dive deep into the realities of implementing these strategies. Learn about the common misconceptions, practical tips, and real-world examples of successful transformations.

The first episode of Murni Talks discusses the impact of automation and transformation in banking, highlighting the diverse approaches of banks worldwide and the continued relevance of cash transactions in Indonesia. Guests from Glory Global Solutions share insights on banking innovations and the need for local adaptation, emphasizing the shift towards branch automation and customer service. The discussion also touches on the future of digital transformation in Indonesia’s banking industry, predicting increased automation and customer education over the next 5 to 10 years.